If you forgot your password or you can’t Login to your SWFT account for any reason you should first follow the following steps:
1- You should visit https://web.swftmoney.com/login
2- You should press on Forgot password button and you will proceed to Forget your password? Page
3- You should insert your Mobile Number which you created your account with
4- You should insert the NID (National ID Number) which you created your account with
5- You should press Reset Password button and proceed to OTP page
6- We will send you an OTP (One True Pairing) SMS within 1 minute
EX: SWFT OB Secure Code (رمز التحقق الآمن): 123456
*Hint: If there is a problem with receiving OTP SMS press here for details
7- You should insert New Password which must follow the following conditions:
a. At least 12 characters long
b. At least one capital letter EX: A,B,C
c. At least one lowercase letter EX: a,b,c
d. At least one number EX:1,2,3
e. At least one special character EX: @,#,$
8- You should insert your new password again in Confirm New Password to confirm it
9- You should press Continue and successfully change your password and proceed to Login page